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Customer Testimonials
"Thanks for the quick
service! I'm impressed by your accessory prices and level of customer
service!"
- Ben Spilman, OH
"A repeat customer for sure!"
-Greg Turner, CA
"Your form of customer service is
unfortunately rare in today's marketplace, and even rarer online. Your
excellent and forward-thinking approach for handling this simple matter of
a delay in product from your supplier, make me feel confident that you are
fully able to handle any more serious problems that come your way. You
have earned a long-term customer."
- Peter Nush, VA
"My experience with you on this
order has been excellent. My items have or are arriving as I type and the
communication has been detailed and timely. Thank you!"
- Kevin Suttle, CA
"Thanks for you great service, everything you say is fact and I like
that."
-Rino Dattilo, CA
"Thanks again for your excellent customer care — I’ll be back to shop with
your company again, without a doubt."
- Matthew C. Ryan, TX
"Thank you very much. That is excellent service in a time when customer
service is non existent in most companies. I will look forward to doing
more business with you in the future."
- Jim Dodgen
"You are the most customer service friendly site I have bought from in
months. I am going to enjoy ordering supplies from you in the future."
- Joseph McGrath, VA
"Once again thank you for your wonderful customer service. I deal in the
customer service industry everyday and really appreciate it when I come
across a company that does an above average job of customer service. I
will give you the best compliment that I know of… I will refer you to
others. "
- Casey D. Peterson
"
If it were eBay, you'd be getting the king of all feedbacks....excellent service.
"
- William Ashworth, CA
"As a business owner, I'm not easily impressed. But after receiving my order that was missing my headset but included an extra sync cable, I called and was told that they'd send the headset right out, no questions asked. "What do I do with the sync cable", I asked. "Keep it with our compliments" was the reply. The headset arrived 2 days later via UPS 2 day air. That's great customer service, something one rarely sees anymore. You have earned a faithful customer. My thanks, and my compliments to your people."
- Dan Morris, Vermont
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Company History
QDepot is powered by Smartphone Experts, which started operations in October 2003 just in time for the launch of the highly acclaimed Palm Treo 600 Smartphone. We have since shipped hundreds of thousand of orders to satisfied customers worldwide. We pride ourselves in providing excellent sales and customer service.
In 2007, Smartphone Experts ranked as the fastest growing retailer on the Inc. 500 list of private companies in America, also achieving an impressive 37th overall position on that list.
Where are
you located?
Our main office and state-of-the-art warehouse is in Inverness, FL, about an hour north of Tampa. See Contact Us for more information.
Payment
Methods Accepted
We accept VISA, MasterCard, American Express, PayPal, and Google Checkout. We don't charge your
account until the day your order ship. For companies and governmental
organizations, we also accept Purchase Orders. Please contact our Sales office
at (888) 599-9077 to setup an account.
Shipping Methods & Rates
We use UPS as our primary carrier for all orders. See Shipping Methods for more information.
Returns Policy
30-days No Questions Asked Return Policy on Accessories. See Returns Policy for more information.
Sales Tax
Orders that are shipped to addresses in FL are subject to state sales tax.
Smartphones: Orders that are shipped to addresses in DC, GA, IL, MA, NC, NY, and VA are subject to state sales tax.
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