"Thank you very much. That is excellent service in a time when customer service is non existent in most companies. I will look forward to doing more business with you in the future"
- Jim, CA
The earpiece has a rubber gasket that falls off with increasing regularity and you will eventually loose it. Once its lost the device will no longer sit comfortably in your ear and it will become very loose. Motorola doesnt supply replacements outside the warentee.